CFAC - Ensuring Your Voice Is Heard

RHA Health Services, Inc. is excited to announce that we have established a company-wide Consumer Family Advisory Committee (CFAC). This committee was envisioned to ensure that the voices of consumers and their families are heard, forming the basis of decisions made by RHA to affect positive change and to establish and follow best practices. The CFAC will serve as the central point for activities related to consumer and family involvement in the management and operations of RHA Health Services, Inc. The CFAC shall make regular reports to the RHA board of directors. The CFAC held its first meeting on November 1, 2004. If you would like additional information or are interested in becoming a member of the CFAC, please contact Jeanne Duncan at 828-665-9500.

The objectives of CFAC

  • Ensure consumer and family participation at all levels of operation and service delivery
  • Participate in quality improvement activities
  • Promote activities related to consumer empowerment and self determination
  • Assist in needs assessment development
  • Participate in service model development
  • Advise and comment on business plans We also hope to use the CFAC to inform and educate other consumers, family members, and the general public.

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